TERMS AND CONDITIONS
I declare that I have read and understood the information and prerequisite for the course I am enrolling in.
Thank you for your enquiry and request for course enrolment at Ausinet. We are looking forward to supporting you to complete your chosen course so that you can receive your nationally recognised qualification.
Following the completion and submission of the enrolment form and the receipt of your course commencement fee, we will be providing you with additional course commencement information that will assist you as you begin your course.
Terms and Conditions of Enrolment
(Please read the following Terms and Conditions of Enrolment and the USI Privacy Notice, your submission of this form is a declaration that you agree with and accept the terms and conditions of enrolment at Ausinet)
1. Ausinet cannot cater to candidates with physical disability at this stage as we do not have wheel chair access and the practical work involves considerable amount of physical activity.
2. Students with relevant experience are eligible for RPL. The course duration will vary with experience and successful result of RPL
3. Courses are open to all adults 18 years and over.
4. The student is responsible for notifying the RTO if they have a medical condition or disability or require assistance in their training.
5. By enrolling a course with us you confirm that all the information you have given us in connection with your enrolment is complete, true and correct at the time it’s given.
6. By enrolling in a course you accept that it’s your responsibility to ensure that the personal information you provide to us is kept current. Any changes to your name, address, email address, phone numbers should be sent to us as soon as practicable with any relevant documentation.
7. It is the student’s responsibility to note the date, time and location of the course as advertised.
8. Requests from the student to transfer or credit their course placement due to changed personal circumstances will be considered and every effort will be made to ensure a placement into an alternative course.
9. If you are unable to complete your course, due to changed personal circumstances, the RTO will make every effort to ensure you are placed into an alternative pre-scheduled course.
10. Students can only join after course commencement date if they meet all prerequisites. Full course fees are still payable for late enrolments.
11. The RTO reserves the right to decline admission to a course, terminate a student’s enrolment in a class or change a course or tutor at any time without notice.
12. Students participate in courses involving physical activity, practical demonstrations etc. so they are advised to complete a risk assessment before every practical to reduce the risk levels. Exercise extreme caution during practical work as it involves high pressure equipment’s, air and water to provide student with real life experience for field work. Any horseplay during practicals will terminate your enrolment and you will be asked to leave the premises. Students are covered by public liability insurance whilst working within the RTO’s premises only
13. We ensure that marketing or advertising of our service is ethical, accurate and consistent with the range of training program that have been approved to be provided.
The RTO will guarantee to complete all training and/ or assessment once the student has commenced study in their chosen qualification or course of study, unless the student submits a formal Letter of Withdrawal notifying the RTO that they wish to withdraw
1. Please refer to the course flyer for information on course fees, including any required deposit; administration fees; materials fees and any other charges (if applicable).
2. A non-refundable deposit is required to be paid, prior to course commencement, to confirm a place into a course, unless other arrangements have been made with the RTO. The deposit is outlined on the course flyer.
3. Certificates and Statements of Attainment are issued to students who are assessed as competent in the units completed. The cost of the certificates is included in the course fees.
4. Deposits are non-refundable (deposits are outlined on each course flyer) but can be transferred to another course.
5. Refunds may be made in the following circumstances:
· Participants enrolled in training that has been cancelled by the RTO
· Participant advice in writing to the RTO 7 days prior to course commencement that they are withdrawing from the course.
o The following percentage of refund will apply to all training cancellations:
o Where less than 50% of the course has been provided to the student a 50% refund less $200.00 admin fee will apply.
o Where 50% or more of the course has been provided to the student no refund will apply.
6. If the participant withdraws from a course or program due to illness or extreme hardship as determined by the RTO
7. Students are responsible for the safe storage of their Certificates and Statements of Attainment. If a student requires a reissue of their Certificate or Statement of Attainment, a will be charged.
8. If a student is deemed not yet competent on completion of training, they will be offered an opportunity to be reassessed. If a student is deemed not yet competent a second time, they will be given another opportunity for reassessment.
9. If a student is required to be reassessed, they will be provided with further guidance from their trainer prior to reassessment.In most cases there will be no reassessment fee. If a reassessment fee is applicable, this fee will be included on the course flyer.If a student is deemed competent in some but not all the units of competencies required, a Statement of Attainment will be issued and the student will be given a six-month period to undertake reassessment if required.
10. The Student will not be entitled to be issued with a qualification until he has paid the course fee in full and will not be entitled to be issued with a statement of attainment for a module unit until he has paid all fees in respect of that module. The student will remain liable for unpaid instalments even if he has finished the course early.
11. If the student fails to pay the fees we reserve the right to notify the relevant credit agency about the default.
The RTO requires a minimum deposit, which will not exceed $1500 per individual student, prior to course commencement. If the full course fees are below $1500, the full fees may be required to be paid prior to course commencement. Please refer to the course flyers for deposits and course fees. Following course commencement, full fees will be required to be paid by either a payment plan (if remaining fees are over $1500), or in full (if the remaining fees are below $1500) for tuition and other services yet to be delivered.
If a student, trainer or staff member is experiencing any difficulties, they are encouraged to discuss their concerns with Senior Management. The RTO administrative staff will make themselves available at a mutually convenient time if a student wishes to seek assistance. If a Staff member or Student wishes to make a formal complaint they are required to complete a Complaints and Appeals Form, which is included in the Student Handbook. Once the form has been completed, the form should be submitted to the RTO for taking action. Please refer to the Student Handbook for more details on the complaints and appeals process.
The RTO recognises the Australian Qualifications Framework and Vocational Education and Training (VET) qualifications and VET statements of attainment issued by any other Registered Training Organisation.
Credit Transfer will be awarded for all units of competencies that directly align with units from the qualification the student has enrolled. Evidence of competences achieved must be supplied for recognition to be processed (i.e. presentation of original certificate or transcript). Please refer to the Student Handbook or contact the office for the procedure on how to apply for a Credit Transfer.
LLN support is available to provide students with advice and support services in the provision of language, literacy and numeracy assessment services. Students needing assistance with their learning should be identified upon enrolment. Trainers and staff within the RTO can provide students with support to assist the student throughout the learning process.
The RTO caters to diverse client learning needs and aims to identify and respond to the learning needs of all clients. Clients are encouraged to express their views about their learning needs at all stages of their learning experience from the initial enrolment and induction stage. The RTO will analyse who the target candidates are and whether an individual, a specific group or a broad target group and will determine the key characteristics and needs of candidates. The RTO is committed to providing clients requiring additional support, advice or assistance while training. To achieve this and to ensure the quality delivery of training and education, The RTO provides client vocational counselling to improve and extend training outcomes. Students are advised to make an appointment with their trainer in the first instance, if required the student can then schedule an appointment with the RTO for further counselling.
All student records, such as personal details and records of participation and progress, are kept within a secure area (both electronic and hard files). An electronic record of each Student’s enrolment and participation is kept on the Student Management System for a period of 30 years, this record is password protected and is only accessible by employees of the RTO. All students have the right to access their record of participation and progress within a timely manner, in order for a student to access their records they are required to forward a request in writing to the RTO. If the student wishes to provide a third party with access to their records, they should state this in their formal request in writing. The RTO will provide, within 48 hours of receiving the written request, a transcript of the student’s participation and progress.
All students will undergo an induction with the RTO, which will include the student’s rights and responsibilities against the relevant Commonwealth, State or Territory legislation and regulatory requirements. Students are issued with a Student Handbook, which also includes the Student’s rights and responsibilities that will affect their participation in vocational education and training. The student acknowledges that they must observe The RTO’s policies and procedures, according to State and Federal Government legislative and regulatory requirements, as set out in the Student Handbook.
Ausinet provides information about each training product on the company website www.ausinet.com.au through course brochures that are emailed to prospective students and through phone conversations with a course information officer. By submitting the enrolment form, the student acknowledges that he or she has read and understood the course information.
By enrolling in a course with us you agree that we may collect personal information (including sensitive information) about you for the purposes of enrolling you in your Course, processing your enrolment application, managing your participation in your Course, improving our products and services, and communicating with you about our products and services (including your Course). By enrolling in a course you understand that we’re obligated to disclose your personal information to relevant government authorities as required by law and for reporting purposes.
Ausinet’s code of ethics provides for a clear understanding of the expectations and obligations we expect from students participating in our courses with regard to personal and academic conduct. All students are expected to comply with these principles for the duration of their participation.
I have read and understand the terms and conditions of my enrolment, as stated above. I acknowledge and agree with the terms and conditions of enrolment with specific reference to the RTO’s enrolment and selection, course fees, payments and refunds, course requirements, Language Literacy and Numeracy requirements, complaints and appeals, Workplace Health and Safety, support services that will be provided for me, legislative and regulatory policies and procedures, which are also provided to me in the Australian Institute of Electro Technology Student Manual.
USI Privacy Notice
You are advised that and agree that you understand and consent that the personal information you provide in connection with an application for a USI:
• Is collected by the Student Identifiers Registrar for the purposes of
o Applying for, verifying and giving a USI
o resolving problems with a USI; and
o creating authenticated vocational education and training (VET) transcripts;
• May be disclosed to
o Commonwealth and State/Territory government departments and agencies and statutory bodies performing functions relating to VET for
§ The purposes of administering and auditing Vocational Education and Training (VET), VET providers and VET programs
§ Education related policy and research purposes and
§ To assist in determining eligibility for training subsidies
o Vet Regulators to enable them to perform their VET regulatory functions
o VET Admission Bodies for the purposes of administering VET and VET programs
o current and former Registered Training Organisations to enable them to deliver VET courses to the individual, meet their reporting obligations under the VET standards and government contracts and assist in determining eligibility for training subsidies;
o schools for the purposes of delivering VET courses to the individual and reporting on these courses
o the National Centre for Vocational Education Research for the purpose of creating authenticated VET transcripts,resolving problems with USIs and for the collection, preparation and auditing of national VET statistics;
o researchers for education and training related research purposes;
o any other person or agency that may be authorised or required by law to access the information;
o any entity contractually engaged by the Student Identifiers Registrar to assist in the performance of his or her functions in the administration of the USI system; and
• access and seek correction of the personal information held about them;
• and complain about a breach of privacy and how such complaints will be dealt with.
For a downloadable copy please refer to: http://www.usi.gov.au/Documents/Student-Identifiers-Registrar-privacy-policy-v1.1.pdf
Please click on the link below which provides students with a general overview of the USI and how students can create their USIs. https://www.youtube.com/watch?v=5VG2EbljBJw